Reliable routes for high-volume dialer and contact center calls, with the capacity and reporting your campaigns need.
Call center traffic is different from ordinary voice traffic. Dialers place many calls at once, many of them short, and campaigns need routes that won’t block or slow down under that load. Yours Voice provides termination designed for exactly this kind of traffic.
We give contact centers and BPOs high concurrent call capacity, clean caller ID delivery and live reporting, so you can keep agents connected and campaigns running smoothly.
Plenty of concurrent channels and calls per second (CPS) for busy campaigns.
Routes that accept short-duration dialer calls without blocking your traffic.
Your caller ID is passed through correctly so customers see who is calling.
Watch ASR, ACD and costs live, and download CDRs whenever you need them.
We work with call centers that run lawful, compliant campaigns. Our routes support STIR/SHAKEN call authentication, and our team can help you set up your traffic the right way from the start.
Talk to the Yours Voice team about termination for your call center traffic.
