Keep your agents in live conversations instead of waiting on rings, busy lines and voicemail.
The Yours Voice Auto Dialer works through your contact lists automatically, so your agents stop typing numbers and sitting through unanswered calls. As soon as a real person picks up, the call goes straight to the next available agent, keeping your team productive for the whole shift.
Our dialer adjusts its calling pace to how many agents are free and how long calls usually take to connect. It filters out busy signals and answering machines, and it tracks every unsuccessful attempt so leads can be retried at a better time or flagged for follow-up.
Save every conversation for coaching, quality checks and dispute resolution.
Give agents guided, branching scripts so every conversation stays on message.
Automatically remove Do-Not-Call numbers from your campaigns before dialing.
Reach each contact only during the calling hours you allow for their local time.
Answer callbacks with IVR menus, call queues and automatic call distribution.
Choose predictive, progressive or preview dialing to fit each campaign’s goals.
Calling-hour rules, call logs and recordings that help you follow regulations such as TCPA.
Agents call straight from the browser with WebRTC. No desk phones needed.
Supervisors can listen in, coach agents privately, or join a call when needed.
Show prospects a familiar local number and rotate caller IDs to lift answer rates.
Track agent status, connect rates and talk time as it happens, then act on it.
Send each connected call to the best agent by skill, time zone or lead status.
Talk to the Yours Voice team about the right auto dialer setup for your business.
